FAQ: Frequently Asked Questions

FAQ: Frequently Asked Questions

Where are you located?

The Art Center Highland Park is located at 1957 Sheridan Road, at the corner of Sheridan Road and Park Ave in Highland Park. We are accessible via public transit, the Union Pacific / North Line is approximately 3.5 blocks away.

Where can I park?

Our parking lot is directly north of the building, with all reserved parking spaces along the north wall of the building. We do share a parking lot with our neighbor, the Highland Park Community House, so please be aware of where you park. Additional street parking is also located on Sheridan Road and Park Ave.

What are your hours?

Office and gallery hours are Monday – Friday: 10:00 am – 4:00 pm* and 12 pm – 4:00 pm on Saturday. *Classroom access outside of office hours is via the north parking lot door.

Is The Art Center Highland Park accessible for people in wheelchairs?

Galleries and classrooms are fully accessible for wheelchair users and other visitors. An elevator located on the north entrance of the building provides access to downstairs classrooms and upstairs gallery spaces.

How can I register?

You may register for classes, workshops, and events online: TheArtCenterHP.org, over the phone at 847.432.1888, or by stopping in during regular office hours.

What do I need to bring to class?

All supply lists are located here. If there is no supply list for your class, the teacher likely hands it out on the first day of class. All supplies are included as part of the tuition for all children/teen classes.

Can I make up a class?

A make-up week is scheduled at the end of each session in the event of a cancellation by the instructor or building closure due to inclement weather.  A class must be canceled by The Art Center or the instructor to qualify for a make-up week, which is considered part of the term.  No refunds, credits, or make-ups will be given for classes missed by the student (i.e. a student “no show”).

I will miss some of the classes. Can I just pay for the ones I’m attending?

If a member will not be able to attend all of their classes, the center will pro-rate for a maximum of up to two classes out of a full session.  Students may only pro-rate at the time of registration, not after registration is complete.  Pro-ration is a member benefit.  Non-members may not pro-rate.  Please call the office at 847.432.1888 to register if you need to pro-rate a class.

What if I need to drop out of a class?

Tuition is refundable for all classes and workshops according to the printed schedule. There are no refunds or credits for classes dropped after the first day of the session – regardless if that class has met or not. Students are responsible for notifying The Art Center Highland Park’s office if they wish to drop a class or workshop. Not attending class or advising a faculty member that you will not be attending the class does not constitute an official withdrawal from courses or cancellation of tuition or fees.  If you must drop a class or workshop after the deadline, no credit will be given, (except for documented medical reasons).

Do you have a minimum for running a class? Or a class size limit?

Classes may be canceled or postponed when enrollment minimums are not met.  We try to notify students of a cancellation a week prior to the start of each session, but from time to time cancellations are done at the last minute.  Students will be notified by e-mail or phone of any cancellations.  If a class is canceled, students may opt to receive a credit for future TAC classes, or the full tuition will be refunded by check and mailed within thirty days.  We reserve the right to change instructors/classes or to discontinue any class, without incurring obligations.  The class size limit is determined by the class.

Do you cancel classes and workshops?

Classes may be canceled or postponed when enrollment minimums are not met. We try to notify students of a cancellation a week prior to the start of each session, but from time to time cancellations are done at the last minute. Students will be notified by e-mail or phone of any cancellations. If a class is canceled, students may opt to receive a credit for future classes, or the full tuition will be refunded by check and mailed within thirty days. We reserve the right to change instructors/classes or to discontinue any class, without incurring obligations.

Can I rent The Art Center for a private event?

Yes! The Art Center offers a beautiful space for large or intimate events including private parties, weddings, corporate events, or holiday affairs. For more information on renting the facility, please contact Jacqueline Chilow at 847.432.1888 x 2 or e-mail her. The Art Center also offers fabulous birthday parties for kids and adults.

Donor Privacy

We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by The Art Center Highland Park, both online and offline, on any Platform (“Platform”, includes The Art Center Highland Park website and mobile applications), as well as any electronic, written, or oral communications. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.