FAQ: Frequently Asked Questions

FAQ

Where are you located?

The Art Center – Highland Park (TAC HP) is located at 1957 Sheridan Road, at the corner of Sheridan Road and Park Ave in Highland Park. We are accessible via public transit, the Union Pacific / North Line is approximately 3.5 blocks from TAC HP.

Where can I park?

TAC HP’s parking lot is directly north of the building, with all reserved TAC HP parking spaces along the north wall of the building. We do share a parking lot with our neighbor, the Highland Park Community House, so please be aware of where you park. Additional street parking is also located on Sheridan Road and Park Ave.

What are your hours?

Office and gallery hours are Monday – Friday 9 am – 5:00 pm, and 9 am – 4:00 pm on Saturday.

Is The Art Center – Highland Park accessible for people in wheelchairs?

TAC HP’s galleries and classrooms are fully accessible for wheelchair users and other visitors. An elevator located on the north entrance of the building provides accessibility to TAC HP’s downstairs classrooms and upstairs gallery spaces.

How can I register?

You may register for classes and workshops online: TheArtCenterHP.org, over the phone at 847.432.1888 or by stopping in TAC during regular office hours.

What do I need to bring to class?

All supply lists are located here. If there is no supply list for your class, the teacher likely hands it out on the first day of class. All supplies are included as part of the tuition for all children/teen classes.

Can I make up a class?

A make-up week is scheduled at the end of each session in the event of a cancellation by the instructor or building closure due to inclement weather.  A class must be cancelled by TAC HP or the instructor to qualify for make-up week, which is considered part of the term.  No refunds, credits or make-ups will be given for classes missed by the student (i.e. a student “no show”).

I will miss some of the classes. Can I just pay for the ones I’m attending?

If a member will not be able to attend all of their classes, TAC HP will pro-rate for a maximum of up to two classes out of a full session.  Students may only pro-rate at the time of registration, not after registration is complete.  Proration is a member benefit.  Non-members may not pro-rate.  Please call the office at 847.432.1888 to register if you need to pro-rate a class.

What if I need to drop out of a class?

Tuition is refundable for all classes and workshops according to the printed schedule. There are no refunds or credits for classes dropped after the first day of the session – regardless if that class has met or not. Students are responsible for notifying The Art Center Highland Park’s office if they wish to drop a class or workshop. Not attending class or advising a faculty member that you will not be attending the class does not constitute an official withdrawal from courses or cancellation of tuition or fees.  If you must drop a class or workshop after the deadline, no credit will be given, (except for documented medical reasons).

Do you have a minimum for running a class? Or a class size limit?

Classes may be cancelled or postponed when enrollment minimums are not met.  We try to notify students of a cancellation a week prior to the start of each session, but from time to time cancellations are done at the last minute.  Students will be notified by e-mail or phone of any cancellations.  If a class is cancelled, students may opt to receive a credit for future TAC HP classes or the full tuition will be refunded by check and mailed within thirty days.  TAC HP reserves the right to change instructors/classes, or to discontinue any class, without incurring obligations.  Class size limit is determined by the class.

Do you cancel classes and workshops?

Classes may be cancelled or postponed when enrollment minimums are not met. We try to notify students of a cancellation a week prior to the start of each session, but from time to time cancellations are done at the last minute. Students will be notified by e-mail or phone of any cancellations. If a class is cancelled, students may opt to receive a credit for future TAC HP classes or the full tuition will be refunded by check and mailed within thirty days. TAC HP reserves the right to change instructors/classes, or to discontinue any class, without incurring obligations.

Can I rent The Art Center for a private event?

Yes! TAC HP offers a beautiful space for large or intimate events including private parties, weddings, corporate events, or holiday affairs. For more information on renting the facility, please contact Jacqueline Chilow at 847.432.1888 x 2 or e-mail her. TAC HP also offers fabulous birthday parties for kids and adults. For more information on birthday parties, click here.